Claude Academy completion badge for Building Effective Human-Agent Teams (Beta), issued to Monica Costa

Claude Academy | Completion Badge

Completed on September 13, 2026.

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What I learned

This course explores the shift from single-player AI to collaborative human-agent teams. It focuses on how team leads and innovators can help agents become reliable teammates through clear roles, a written north star, gradual release and the right information access.

The learning reinforces the practical foundation I bring to MarCom and digital operations work: designing workflows where people, AI and business context work together to support better decisions, clearer execution and responsible scale.

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